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Can I install the ACORN Super-glide Stair Lift
myself? |
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Absolutely! In fact the ACORN Super-glide Stair Lift
has been designed with self-installation in mind. There is no complex or
potentially dangerous mains electricity wiring to contend with - the
stair lift simply plugs into your wall outlet, just like any other
domestic appliance and the stair lift is attached directly to the stair
treads - not the wall, so there is no unsightly damage or alteration to
the structure of your home.
The ACORN Super-glide Stair Lift is custom built for your stairway and
all of the settings are fixed at our manufacturing plant, you will need
only the most basic of tools to complete the installation.
Click Here: for Stair Lift
Installation information
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What kind of warranty does ACORN offer?
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The heart of the stair lift, the engine and gearbox
assembly is covered by a lifetime warranty. Plus, if any
component should fail, due to faulty manufacture, during the first year
of ownership, ACORN will replace it free of charge. After that,
we can supply you with spares at very competitive rates. One point to
remember though... the ACORN Super-glide is a very, very reliable piece
of equipment, engineered to the highest standards. We have more than
40,000 customers worldwide and problems are extremely rare.
Click Here: for Stair
Lift Warranty information
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Are there any hidden costs?
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None whatsoever. The total price quoted covers all
of the equipment, including the fitting kit and a video guide to
installation. Express shipping from our factory - to your door, is also
included in the price.
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How does it compare to the Summit /
Ameri-Glide or Access Stair Lift? |
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The Summit and Ameri-Glide stair lifts are the same
machine, simply sold under different names.
This lift and the Access stair lift (or to give it their full name
Thyssen-Krupp Access) are AC or mains electricity powered stair lifts.
The ACORN Stair Lift is a DC or battery powered stair lift. It may be
helpful to make a direct, head-to-head comparison of these stair lifts
with the ACORN Super-glide 120 DC stair lift, because some manufacturers
are making some very misleading claims about their own and competitors
products.
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How much do replacement batteries cost?
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The batteries that power the ACORN stair lift are
very common, off-the-shelf items, available from any battery supplier.
With normal use, they stay good for an average of 3 years. They cost in
the region of $40.00 per pair. ACORN supply the batteries for $13.00
each, plus shipping.
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Once I’ve ordered an ACORN Super-glide stair
lift, how long will it be before it’s delivered to me? |
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We appreciate that when the need for one of our stair lifts has been
realized, people want it fast! We work closely with global carrier UPS,
who will deliver your ACORN Super-glide within 5 working days of your
order. While other companies are sending brochures - you’ll be busy,
regaining the freedom of your home, traveling back up and down
stairs!
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The user of the stair lift has some problems
bending their knees - or the stairway is quite narrow. Will the ACORN
Super-glide fit? |
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Shouldn’t be a problem! We have a option called the
ACORN Super-glide Perch. It is particularly useful for those with limited
knee articulation and for installations where the stairway is unusually
narrow. If the staircase is at least 26" (66cms) wide, the ACORN
Super-glide Perch will do the job.
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What is the maximum weight that the ACORN
Super-glide will cope with? |
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The standard maximum user weight is 290lbs -
however, we can supply a heavy duty motor as an extra cost option that
is suitable for users weighing a maximum of 350lbs.
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The stairway has a turn in it. Can I still
install an ACORN Super-glide stair lift? |
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In many cases, yes. If the stairway has a
sub-landing at the turn, it’s often possible to fit two straight stair
lifts and save yourself $$$$ on the price of one curved-rail lift.
Please contact us and we will go through all of the options available to
you.
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Can I work on the equipment myself?
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Anybody with a reasonable level of Do-It-Yourself
competence and a logical and methodical approach to practical work will
be comfortable working on the ACORN Super-glide. You can access wiring
diagrams and technical specifications - and order replacement parts,
on-line. It goes without saying that technical assistance is just an
e-mail or a phone call away.
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What is the Returns Policy?
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Stair lifts are custom made product. The track is
cut to the length of your stairs and custom made based on which side of
the staircase to mount the unit. As this is a custom made product, cut
to your specifications, it is non returnable. Once the manufacturer has
cut the track, your order becomes non-refundable. It is therefore
essential that you follow the
measurement
guidelines, and double check before
placing your order. If you have any problems or questions we will be
pleased to answer them just jive us a call. |